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Profile photo of a State Farm Agent named: Mike Hebert

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State Farm® Insurance Agent

Mike Hebert

(636) 949-7901

Office Hours

Mon-Fri
9am - 5pm
Sat-Sun
Closed
After Hours by Appointment

Address

2153 Wilmer Road
Wentzville, MO 63385

1/2 Mile West of Hwy. Z

Profile photo of a State Farm Agent named: Mike Hebert

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Fri
9am - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call or text us 24 hours a day!

Address

2153 Wilmer Road
Wentzville, MO 63385

Languages

English

Welcome! I’m Mike Hebert, your dedicated State Farm Agent proudly serving Western St. Charles County. My team and I are committed to providing exceptional service to our community, and we understand the importance of being available when you need us most.

Living and working in this vibrant area, we recognize the changing demographics and the unique challenges they bring, particularly with increasing traffic and busy lifestyles. To ensure that our customers receive the personalized attention they deserve, we offer flexible appointment options, including before and after hours meetings to review your insurance policies.

Our mission is to build lasting relationships with our customers while actively participating in our community. Whether you're a long-time resident or new to the area, we are here to support you every step of the way.

Feel free to call or text us at our office number, and let’s find a time that works for you. Together, we can create an insurance plan that meets your needs and helps you navigate life’s uncertainties with confidence.

Thank you for considering us for your insurance needs!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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Mike Hebert's Personal Office Mission Statement:

To provide exceptional coaching and mentoring services to customers, empowering them to effectively manage risks, navigate unexpected challenges, and achieve their dreams.

Inspired by State Farm's mission, my goal is to create a supportive and educational environment where customers feel empowered to make informed decisions about their lives and future. By leveraging my expertise and experience, I aim to guide individuals in understanding and managing the risks they face on a daily basis.

Through personalized coaching and mentoring, I will assist customers in developing the necessary skills and knowledge to overcome unexpected obstacles and recover from setbacks with resilience and confidence. My commitment is to be a dependable and present resource, providing guidance and support throughout their journey.

Ultimately, I strive to help individuals realize their dreams by offering tailored conversations and directives that align with their unique goals and aspirations. By fostering an environment of open communication, and continuous learning, I aim to empower customers to make informed choices that shape a brighter and more secure future.

In summary, my personal office mission is to coach and mentor customers, enabling them to manage risks, recover from the unexpected, and achieve their dreams with confidence and clarity.

Introducing Our Dynamic Customer Service Team

At the forefront of our commitment to exceptional customer care is our talented team, led by Monica Schnoor, our dedicated Customer Service Manager. Monica is not just a manager; she is a passionate coach who takes the time to understand each customer's unique needs. With her extensive experience as a producer in the agency, she excels at addressing inquiries and providing directions, making sure that every customer feels valued and heard.

Working alongside Monica is Laura McPherson, our essential behind-the-scenes Customer Service Representative. Laura plays a crucial role in ensuring that all communication regarding billing and necessary forms is clear and comprehensible. Her attention to detail and commitment to accuracy help facilitate smooth transactions, allowing our customers to navigate processes with ease.

Together, Monica and Laura form a powerhouse duo, combining frontline engagement with behind-the-scenes support to create a seamless customer experience. Their collaborative efforts ensure that every interaction is efficient, informative, and personalized.

As a team, we are dedicated to fostering strong relationships with our customers, making sure their questions are answered and their needs are met. With Monica's coaching and Laura's meticulous support, we are proud to uphold our commitment-of outstanding service and customer satisfaction.