State Farm® Insurance Agent Mike Hebert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake McCollum
April 1, 2025
5
out of
5
rating by Jake McCollum
"Monica was very friendly and a fantastic help! Cut my old auto insurance premiums in half! Completed everything for me online/over the phone and made it super simple. 10/10 recommend."
We responded:
"Thank you for sharing a positive Review. Monica strives to make sure all customers insurance needs are fulfilled and based on them individually."
Brian Richardson
April 1, 2025
5
out of
5
rating by Brian Richardson
"Mike is always here to help and make any claim run smoothly. I definitely recommend him and his staff."
We responded:
"Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that we were able to assist you effectively. Our goal is always to make the claims process as smooth as possible for our clients, and it’s wonderful to know we succeeded in your case. If you need any further assistance in the future, please don’t hesitate to reach out!"
Daniel Robinett
March 31, 2025
5
out of
5
rating by Daniel Robinett
"Great Agent that truly cares about his customers!!! Some agents treat you like a paycheck, not Mike. Mike takes the time to make sure his customers are taken care of and treated like family!"
We responded:
"Daniel, we appreciate your Review and appreciate the sentiment. We take great pride serving everyone on their needs."
Noelle Robinson
March 27, 2025
5
out of
5
rating by Noelle Robinson
"Monica is the best!!! Highly recommend Mike and his team. 🩵"
We responded:
"Noelle, we appreciate the kind words."
New Melle Chamber
March 6, 2025
5
out of
5
rating by New Melle Chamber
"Mike Hebert with State Farm is a trusted New Melle Chamber member! He is always there when you need him. A town favorite and a true community servant. You can’t go wrong with Mike on your side."
We responded:
"Thank you so much for your kind words and support! I am truly honored to be a part of such a wonderful community and to be recognized by the New Melle Chamber. Serving our residents and being there when you need me is what I strive for every day. I appreciate your trust and confidence, and I look forward to continuing to support our community in any way I can."
Dale Raum
February 13, 2025
5
out of
5
rating by Dale Raum
"Good people and easy to work with. Great customer service. Mike and crew always help us out."
We responded:
"Dear Dale, Thank you so much for your kind words! We're thrilled to hear that you have had a positive experience with Mike Hebert State Farm Agency. Our team is dedicated to providing great customer service and being there for our clients whenever they need us. We truly appreciate your trust and support. If you ever need anything in the future, don’t hesitate to reach out! Best regards, The Mike Hebert State Farm Agency Team"
Stan Jablonski
January 13, 2025
5
out of
5
rating by Stan Jablonski
"Very kind and professional ! Always quick to answer any questions I have!"
We responded:
"Stan, we appreciate your review and thank you for being a long-standing customer. "
rahul sachdev
January 13, 2025
5
out of
5
rating by rahul sachdev
"Monika helped me and my wife through the whole process there was no pushing or pressure, it was very easy and gentle process of having the insurance on our two vehicles"
We responded:
"Rahul, thank you for the review and allowing us to serve your Auto Insurance needs. We take pride in making sure the process is pressure free. This allows for clear and consistent communication throughout the process."
Steven Love
December 23, 2024
5
out of
5
rating by Steven Love
"Monica is easy to connect with in a personal and professional manner and is very helpful."
We responded:
"Thank you for the Review. Monica is the BEST!!"
Joan Kopp
December 2, 2024
5
out of
5
rating by Joan Kopp
"These folks always go the extra mile for me any time I need them. They are the best!!!"
We responded:
"Joan, Thank you for the Review. We appreciate our customers and value all input. We wish you and yours the very Best this Holiday Season!!"
Michael Craig
November 26, 2024
5
out of
5
rating by Michael Craig
"Monica has been amazing! She has helped us with our all of our insurance needs. She is super helpful and knowledgeable. It’s great having someone you can trust to call when you have questions about your insurance. Thanks Monica!"
We responded:
"Michael, thank you for leaving a Review. We appreciate honest feedback about how we are doing while serving our customers. Monica is an Important member of the Team, and she specializes in making sure every connection is a lasting one while sharing her knowledge about the products we offer."
Amanda Heinz
November 1, 2024
5
out of
5
rating by Amanda Heinz
"Monica is amazing! My house flooded in May and I had renters insurance through my landlord and nothing was covered I lost so much of my personal belongings called State Farm and Monica made sure I had all the coverage I needed! Lesson learned NEVER going through your landlord or apartment company for renters insurance bc they don’t help you at all. State Farm has helped me in so many ways since I’ve dealt with my house flooding! They deserve 10 stars!!! Thank you again for all your help Monica!"
We responded:
"Thank you for sharing such a wonderful review about Monica and her attention to detail. She is a Rockstar for us and are happy to have her on the Team. "
Ashley Benoist
October 28, 2024
5
out of
5
rating by Ashley Benoist
"Mike has a great team! Monica is so helpful and responsive to anything we need help with! Could not ask for better customer service! They are great!"
We responded:
"Ashley, thank you for the review. We appreciate you and couldn’t agree more. Monica takes pride in serving families. "
Amanda Skidmore
October 28, 2024
5
out of
5
rating by Amanda Skidmore
"No brainer 5 star review for Mike! I don’t think there has ever been a phone call not taken or a question not answered from him. Always looking out for the best for our family! You cannot go wrong with Mike and State Farm by your side!"
We responded:
"Thank you for allowing me and my team to serve your family. If we do half of what the Skidmore’s do we will be doing great things. Thank you for the review and doing what you do."
donnie kreienheder
September 10, 2024
5
out of
5
rating by donnie kreienheder
"Great Agency. Mike takes care of all my business. I trust him and his team."
We responded:
"Thanks Donnie. We appreciate the review. "
Jose Gonzales
August 28, 2024
5
out of
5
rating by Jose Gonzales
"I feel secure in my choice of State Farm Agents. Mike and Monica were easy to talk to and answered all my questions. I feel like they understand my needs Their new office is beautiful and allowed me to relax while working on an insurance plan"
We responded:
"Thank you Jose for the kind review. We appreciate you taking time to leave a positive review"
jeremyh172
August 28, 2024
5
out of
5
rating by jeremyh172
"Called for a quote and a lovely lady (Monica) I think was her name answered the phone. I asked for some help, unfortunately I live in IL and they are not set up yet for IL however they did get me in touch with another rep, she went way out of her way to get me the help I needed. Ended up swapping over home and auto that day. Saved me around 1200$ a year. They are working on gettin into IL she said just not there yet. Great office and easy to deal with."
We responded:
"Thanks for the Review Jeremy. The Team appreciates Monica and her passion behind Customer Service. "
Diana Sandefur
August 16, 2024
5
out of
5
rating by Diana Sandefur
"They were wonderful setting up my policy for both my car and my renter's insurance. They made certain that I knew everything and helped me pick the best policies"
We responded:
"Diana, thank you for leaving us a review. We appreciate you selecting our Agency for your Auto Insurance and Renters Insurance needs. We take pride in making sure each customer understands their coverages by thoroughly explaining the details. Thanks again for selecting us. "
Laura Dorenkamp
August 14, 2024
5
out of
5
rating by Laura Dorenkamp
"Great agent very personable. Always there when I need assistance anytime of the day."
We responded:
"Thanks Laura for trusting in our Agency. "
Scott Grogan
July 3, 2024
5
out of
5
rating by Scott Grogan
"Everybody has an insurance agent.....but not everyone has a Mike Hebert! In this business you need someone who is going to pick up the phone and be there to help you navigate things when they usually aren't going well. Mike is one of the most genuine guys I know and is literally just a text or call away. When our vehicle just broke down and had to be towed, I reached out to Mike to see what my coverage was. He immediately responded, submitted the claim and put a check in the mail reimbursing me for it! Nobody wants to have to use their insurance, but when you do, State Farm covers you well and Mike will take great care of you!"
We responded:
"Scott, Thank you for the review. State Farm Auto insurance policies definitely provide protections many take for granted. Thank you for trusting our Agency in making sure you and your family are protected. "
Cece Shelton
July 1, 2024
5
out of
5
rating by Cece Shelton
"Michael’s team has excellent customer service and handles all of my insurance needs perfectly!"
We responded:
"Thank you CeCe for leaving a review. It’s always a pleasure assisting with your insurance needs. "
April Willis
July 1, 2024
5
out of
5
rating by April Willis
"Always goes above and beyond and quick response to any questions or issues."
We responded:
"April, we appreciate the trust your family has placed in our Agency serving your families Insurance needs. Thanks for the review. "
Emily Willis
July 1, 2024
5
out of
5
rating by Emily Willis
"Mike was very nice, quick easy to work with!"
We responded:
"Thanks Emily. It’s so great to receive a review like yours. Here’s to nothing but the Best for you at your new place. "
Marilyn Shelton
June 28, 2024
5
out of
5
rating by Marilyn Shelton
"We have had our insurance with Mike for years. He is always available to answer questions or help guide us based on our needs. Thanks Mike!"
We responded:
"Marilyn, we realize there are many choices when it comes to Insurance. My Teams passion to serve your family over the years is truly appreciated. Thank you for choosing us. "
Kathleen Erb
June 28, 2024
5
out of
5
rating by Kathleen Erb
"Mike is a great guy. Helps us understand what options we have and has our best interest in mind."
We responded:
"Thank you Kathleen for the review. My Team and I appreciate the support provided to our Agency by you and your family "