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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Heinz

November 1, 2024

5  out of  5
rating by Amanda Heinz
"Monica is amazing! My house flooded in May and I had renters insurance through my landlord and nothing was covered I lost so much of my personal belongings called State Farm and Monica made sure I had all the coverage I needed! Lesson learned NEVER going through your landlord or apartment company for renters insurance bc they don’t help you at all. State Farm has helped me in so many ways since I’ve dealt with my house flooding! They deserve 10 stars!!! Thank you again for all your help Monica!"
We responded:
"Thank you for sharing such a wonderful review about Monica and her attention to detail. She is a Rockstar for us and are happy to have her on the Team. "
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Ashley Benoist

October 28, 2024

5  out of  5
rating by Ashley Benoist
"Mike has a great team! Monica is so helpful and responsive to anything we need help with! Could not ask for better customer service! They are great!"
We responded:
"Ashley, thank you for the review. We appreciate you and couldn’t agree more. Monica takes pride in serving families. "
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Amanda Skidmore

October 28, 2024

5  out of  5
rating by Amanda Skidmore
"No brainer 5 star review for Mike! I don’t think there has ever been a phone call not taken or a question not answered from him. Always looking out for the best for our family! You cannot go wrong with Mike and State Farm by your side!"
We responded:
"Thank you for allowing me and my team to serve your family. If we do half of what the Skidmore’s do we will be doing great things. Thank you for the review and doing what you do."
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donnie kreienheder

September 10, 2024

5  out of  5
rating by donnie kreienheder
"Great Agency. Mike takes care of all my business. I trust him and his team."
We responded:
"Thanks Donnie. We appreciate the review. "
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Jose Gonzales

August 28, 2024

5  out of  5
rating by Jose Gonzales
"I feel secure in my choice of State Farm Agents. Mike and Monica were easy to talk to and answered all my questions. I feel like they understand my needs Their new office is beautiful and allowed me to relax while working on an insurance plan"
We responded:
"Thank you Jose for the kind review. We appreciate you taking time to leave a positive review"
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jeremyh172

August 28, 2024

5  out of  5
rating by jeremyh172
"Called for a quote and a lovely lady (Monica) I think was her name answered the phone. I asked for some help, unfortunately I live in IL and they are not set up yet for IL however they did get me in touch with another rep, she went way out of her way to get me the help I needed. Ended up swapping over home and auto that day. Saved me around 1200$ a year. They are working on gettin into IL she said just not there yet. Great office and easy to deal with."
We responded:
"Thanks for the Review Jeremy. The Team appreciates Monica and her passion behind Customer Service. "
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Diana Sandefur

August 16, 2024

5  out of  5
rating by Diana Sandefur
"They were wonderful setting up my policy for both my car and my renter's insurance. They made certain that I knew everything and helped me pick the best policies"
We responded:
"Diana, thank you for leaving us a review. We appreciate you selecting our Agency for your Auto Insurance and Renters Insurance needs. We take pride in making sure each customer understands their coverages by thoroughly explaining the details. Thanks again for selecting us. "
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Laura Dorenkamp

August 14, 2024

5  out of  5
rating by Laura Dorenkamp
"Great agent very personable. Always there when I need assistance anytime of the day."
We responded:
"Thanks Laura for trusting in our Agency. "
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Scott Grogan

July 3, 2024

5  out of  5
rating by Scott Grogan
"Everybody has an insurance agent.....but not everyone has a Mike Hebert! In this business you need someone who is going to pick up the phone and be there to help you navigate things when they usually aren't going well. Mike is one of the most genuine guys I know and is literally just a text or call away. When our vehicle just broke down and had to be towed, I reached out to Mike to see what my coverage was. He immediately responded, submitted the claim and put a check in the mail reimbursing me for it! Nobody wants to have to use their insurance, but when you do, State Farm covers you well and Mike will take great care of you!"
We responded:
"Scott, Thank you for the review. State Farm Auto insurance policies definitely provide protections many take for granted. Thank you for trusting our Agency in making sure you and your family are protected. "
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Cece Shelton

July 1, 2024

5  out of  5
rating by Cece Shelton
"Michael’s team has excellent customer service and handles all of my insurance needs perfectly!"
We responded:
"Thank you CeCe for leaving a review. It’s always a pleasure assisting with your insurance needs. "
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April Willis

July 1, 2024

5  out of  5
rating by April Willis
"Always goes above and beyond and quick response to any questions or issues."
We responded:
"April, we appreciate the trust your family has placed in our Agency serving your families Insurance needs. Thanks for the review. "
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Emily Willis

July 1, 2024

5  out of  5
rating by Emily Willis
"Mike was very nice, quick easy to work with!"
We responded:
"Thanks Emily. It’s so great to receive a review like yours. Here’s to nothing but the Best for you at your new place. "
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Marilyn Shelton

June 28, 2024

5  out of  5
rating by Marilyn Shelton
"We have had our insurance with Mike for years. He is always available to answer questions or help guide us based on our needs. Thanks Mike!"
We responded:
"Marilyn, we realize there are many choices when it comes to Insurance. My Teams passion to serve your family over the years is truly appreciated. Thank you for choosing us. "
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Kathleen Erb

June 28, 2024

5  out of  5
rating by Kathleen Erb
"Mike is a great guy. Helps us understand what options we have and has our best interest in mind."
We responded:
"Thank you Kathleen for the review. My Team and I appreciate the support provided to our Agency by you and your family "
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Sherry Farmer

June 25, 2024

5  out of  5
rating by Sherry Farmer
"It is not just about buying insurance; it’s about building a relationship with someone who genuinely cares about your well-being and success. Mike Hebert's guidance goes above and beyond to ensure you are equipped with the best possible protection. He took the time to understand my unique needs and tailored a plan that not only provided me with comprehensive coverage but also gave me peace of mind. Mike's drive to provide outstanding service is a testament of his commitment to clients."
We responded:
"Thank you for your review. "
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Monica Schnoor

May 16, 2024

5  out of  5
rating by Monica Schnoor
"They are the best for insurance! They go above and beyond to answer questions and make sure you have all the details. Super friendly!"
We responded:
"Thanks for the review Monica. We appreciate serving your families Life Insurance needs. "
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Justine

May 11, 2024

5  out of  5
rating by Justine
"Monica has helped us out a couple of times recently, providing quotes for life insurance, and auto, and then getting us renters insurance at a quick turnaround. She is wonderful to work with, I know she has our best interests at heart and will make sure we are taken care of. When we moved into our new apartment the leasing agent said it was the first time she had no issues with the insurance paperwork, that Monica had done it perfectly making our move in process flawless. We look forward to our continued work with State Farm!"
We responded:
"Thanks for sharing a positive review Justine. We appreciate your business and agree that Monica is detail driven and a welcome addition to the Team. "
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Kathryn Hoang

April 24, 2024

5  out of  5
rating by Kathryn Hoang
"I recently worked with Monica to get quotes and then transfer our policies over - she was patient, answered all my questions and was transparent about every step of the process. We saved money and had a pleasant insurance shopping experience - both rarities when it comes to changing insurance. Highly recommend!"
We responded:
"Kathryn, thank you for your kind words and positive review. Monica is a breath of fresh air and a welcome addition to the Team. Thanks for trusting us with your insurance needs. "
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Drew Elwell

April 1, 2024

5  out of  5
rating by Drew Elwell
"Mike is an easy ⭐️⭐️⭐️⭐️⭐️ for how he takes care of his clients and provides them top notch information so they can make the best possible decisions for themselves and their families! St. Charles County is a better place because of Mike!"
We responded:
"Drew, We appreciate you and Thank you for the kind words"
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Lily and Day

December 6, 2023

5  out of  5
rating by Lily and Day
"If you are smart enough to have the backing of a reputable insurance company like State Farm, you definitely want the experience & expertise of Mike Hebert! This man is top notch and will treat you and your family like his own! Top notch knowledge and excellent customer service from Mike & his team!"
We responded:
"Thank you for your review and allowing us to serve you and your family. Business to Business support keeps Main Street strong and thriving. "
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Mike Kuhlmann

October 9, 2023

5  out of  5
rating by Mike Kuhlmann
"Mike is a wonderful person and great community representative. He will represent you as well as he does his community and family. Kudos to you Mike."
We responded:
"Mike thank you for the Review. I appreciate the kind words. My Team and I pride ourselves on being Community focused by being a Good Neighbor and positive influence in the Business Community."
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Anna Noxon

July 26, 2023

5  out of  5
rating by Anna Noxon
"The most wonderful, down to earth and personable insurance agent! Mike makes you feel like family from the first appointment to now. He is extremely knowledgeable in the insurance field. Highly Recommend!!"
We responded:
"Anna, Thank you for your kind words. We appreciate partnering with you and your family allowing us to serve your Insurance needs."
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Erica Land

March 13, 2023

5  out of  5
rating by Erica Land
"Mike Hebert always goes above and beyond to make sure his clients are taken care of. He is a genuine and honest human being! He also goes above and beyond for the community! He is always willing to support anyone in need, nonprofits, youth sports, etc!"
We responded:
"Thank you for the review Erica. Me and my team appreciate the kind words about our community involvement. We strive daily to be a good neighbor realizing there are many choices for Home, Auto and Life Insurance we feel knowing and supporting our community allows us to understand what clients are facing allowing us to make solid recommendations for them and their families. "
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Joslynn Travis

March 9, 2023

5  out of  5
rating by Joslynn Travis
"I started with Mike recently, and I did not realize the service I was missing until now. He has been so awesome in helping me, with not only my insurance for my car but with my life insurance needs. I'm young and didn't know what everything meant in my plan, but he explained it to me and I didn't feel taken advantage of with services he presented. Keep it up Mike! I will definitely refer anyone who is looking for a new plan or a change in provider. Thanks for everything!"
We responded:
"Joslynn, we appreciate the review. Handling your Life Insurance needs is an honor we do not take lightly as we think all insureds should be thoroughly explained all the benefits policies carry. "
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Jen Flint

March 9, 2023

5  out of  5
rating by Jen Flint
"OMG! He is an amazing agent! Not only does he personally answer the phone when you call (which in my experience is unheard of) but he is always on the ball with getting things done when I request it. I was broke down in TX and he was there for me to help me and my 3 kids to safety! When I need anything he is always my knight on a white horse! If you are looking for service and an agent who is looking out for you, then Mike is your guy! I am happy I switched to him from another agent within the company, my service has been awesome! Thanks Mike for doing what you do, you are all about your clients and I appreciate that! I know others will also love your office like I do. Give him a chance if you are in need of a new agent or company."
We responded:
"Jen, Thank you for trusting my State Farm Agency to handle your families AutoInsurance needs we appreciate hearing about our Customer Service. Thanks for taking time to leave us a review. "